SMS Services

What is a short messaging service (SMS)? 

A Short Messaging Service (SMS) allows users to send and receive text messages from their handsets. 
How can I send/receive SMS/text messages? 

The Short Messaging Service (SMS) is available to all our customers worldwide 

  • You may experience problems sending a long text message especially if it is more than 760 characters. A standard single SMS message is limited to 160 characters, but most devices will send longer messages as a series of connected texts. Some devices may also try to convert long SMS messages into MMS. This feature is not supported on the BetterRoaming network, and these will not be delivered. 

  • The actual limit of a single text message will depend on the sending device and potentially on other carriers involved in the communication. For this reason, we recommend that single messages are always shorter than 760  characters. 

  • Special characters reduce the visible length of a single SMS message to fewer than 160 characters.  
    How do I send an SMS to an international number? 

To send a text message to an international number you must use the correct international format. For more information, see Calling Abroad, Country Codes and International Dialling. 

If you are abroad and have Dial Assist (iPhone only) enabled on your device, you will be able to send text to your home country and within the country you’re currently in without adding an international code.