What is 4G and 5G?

3G, 4G, 4G+ and 5G data speeds explained 


What is 4G and 5G? 


Our network allows your device to connect to 4G, 4G+ and 5G data. These are names for different sppeds your device can connect to mobile internet with. 5G is faster than 4G+, which is faster than 4G, and so on. These speeds enable you to download and upload quickly, improving your experience whilst making use of your internet services.  
Where is 4G/5G available? 

We offer 4G/5G speeds in over 20 supported countries, with new ones being added constantly. 


How much does 4G/5G cost? 

Our 4G/5G service will not change the way we charge for data. You will be able to enjoy the benefits of a faster 4G/5G connection at no extra cost. 
How do I turn 4G/5G on? 

In order to connect to 4G/5G, you will need to have a 4G-enabled device and 4G enabled in your handset settings.  
If you are experiencing issues accessing the Data service in general, please refer to our data troubleshooting article