Online portal

Having trouble logging in? Try this: 

1. Make sure that you have a stable internet connection 

2. Try logging in with a different browser 

3. Make sure that you are entering your username and password correctly, and that there are no spaces before or after your username or password 

4. If the issue persists, click the “Forgot Password” button to reset your password via your email  

Online Portal Issues 

Having issues with any of the online features such as porting, transferring plans or resetting a password?  

1. Make sure that you have a stable internet connection 

2. Check if you have received an email notification at your registered email address. If not, retry the process. 

3. Try logging in through an alternate browser or device.